Legal Disclaimer

1. Legal Subject & Governing Jurisdiction

1. All online sales and website services operate under the trade name Cloudyn, with business operations conducted at the registered address listed above and regulated under the laws of England and Wales, United Kingdom.
2. All sales contracts generated from orders shall comply with core UK legislation including the Consumer Rights Act 2015, Consumer Contracts Regulations 2013, Consumer Protection Act 1987, Unfair Contract Terms Act 1977 and UK GDPR (Data Protection Act 2018).
3. Any disputes arising from transactions, website access or product use shall be submitted exclusively to the competent courts of England and Wales for resolution.
4. No clause within this Disclaimer shall override the statutory consumer rights protected by mandatory UK consumer laws. We cannot exclude or restrict liability for death, personal injury caused by our negligence, fraud or fraudulent misrepresentation, which is prohibited by UK unfair contract rules.

2. Website Content Information Disclaimer

1. All content published on this website including product images, parameter data, function descriptions, size charts, fitness effect demonstrations, pricing, tutorial text and promotional activity rules is for general reference only, and does not constitute professional medical diagnosis, sports coaching or legal consultancy advice.
2. Fitness, body shaping and performance effects displayed on product pages are individual demonstration results only. Actual experience differs significantly based on personal physical condition, exercise frequency, operation standard and daily maintenance. Cloudyn does not guarantee uniform or specific physical improvement results for every customer.
3. We reserve the absolute right to adjust product specifications, packaging, retail prices, discount rules and webpage content without advance individual notice to users. If invalid orders are generated due to system bugs, manual price entry errors or page display faults, we retain the right to cancel such orders unilaterally and issue full refunds without extra compensation liability.
4. The website may contain hyperlinks to third-party platforms for shopping convenience. Cloudyn does not endorse third-party merchants, nor assume joint liability for their commodity quality, transaction security and after-sales disputes. Users access external links entirely at their own risk.
5. We do not warrant that all website information is error-free, complete or real-time updated, and shall not compensate economic losses solely caused by customers relying on webpage descriptive content.

3. Sports & Fitness Product Usage Risk Disclaimer (Core Liability Clause)

1. Inherent sports risk reminder: All physical training contains unavoidable risks such as muscle strain, joint sprain, contusion, accidental fall and temporary physical discomfort. Customers must self-assess their physical health status before using any fitness products.
2. Restricted user group reminder: Customers suffering from hypertension, heart disease, cardiovascular disorders, chronic joint damage, pregnancy, acute illness, physical disability or long-term chronic medication shall consult a professional physician prior to using fitness gear, and stop use immediately once dizziness, sharp pain or abnormal discomfort occurs.
3. Cloudyn shall not be held liable for personal injury, property damage or economic compensation arising from the following user behaviours:

• Using equipment beyond its official load limit, applicable scenarios and functional scope;
• Unauthorised disassembly, refitting, structural modification or replacement of original parts against product manuals;
• Incorrect installation, improper placement, lack of regular safety inspection, and use of aged, cracked or damaged products;
• Insufficient warm-up before exercise, irregular movement posture, excessive training volume and other non-standard workout habits;
• Product deformation, fracture and secondary damage caused by improper storage, humid environment or external violent impact;
• Physical discomfort and sports injuries resulting from individual physical differences and physical limitations.

1. Our warranty obligation is limited exclusively to manufacturing defects confirmed by factory inspection. All losses caused by human error, improper operation and inherent sports risks shall be fully borne by the buyer.

4. Intellectual Property Statement

1. All intellectual property rights related to this website belong to Cloudyn, including the “Cloudyn” brand trademark, webpage layout design, original copywriting, professionally shot product images, graphic materials, promotional videos, logos and all original website content. These works are protected by the UK Copyright Act, Trademark Act and international intellectual property protection conventions.
2. No individual, enterprise or third-party institution may copy, download, screenshot, reproduce, edit, disseminate or utilise our brand images, text and product materials for commercial promotion, resale and profit-making activities without our formal written authorisation.
3. Once unlicensed intellectual property infringement is verified, we reserve all legal remedies including platform complaints, cease-and-desist notifications, litigation and claims for full economic losses incurred from infringing acts.

5. Personal Data & UK GDPR Compliance Clause

1. Personal data collected during order submission and website access includes full name, delivery address, contact telephone number, email address and payment verification information. Such data is only utilised for order confirmation, logistics arrangement, after-sales follow-up and customer notification, processed strictly in compliance with UK GDPR and the Data Protection Act 2018.
2. We will never sell, rent or disclose customers’ private personal information to unrelated third-party commercial organisations without users’ explicit opt-in consent. Customers may submit an email request to Hi@cloudyn.shop at any time to enquire, amend or permanently delete their personal data free of charge.
3. Cookie tracking deployed on the website complies with EU ePrivacy regulations; users can adjust cookie acceptance permissions via the website pop-up consent window at any time.

6. Force Majeure Exemption of Liability

7. Policy Revision & Final Interpretation Right

1. Cloudyn reserves the unilateral right to revise, supplement and update this Legal Disclaimer, alongside the Shipping Policy, Refund Policy, Privacy Policy and Terms of Service, to adapt to updated UK consumer laws, cross-border logistics regulations and internal business adjustments.
2. All revised clauses take legal effect immediately after publication on the dedicated policy page of the official website, without separate individual email notifications sent to existing customers.
3. Customers who continue to browse the website, place new orders or use our services after policy updates shall be deemed to fully accept the latest revised terms. The final interpretation right of all website service rules and policy provisions belongs exclusively to Cloudyn.